FAQ

Shipping

Shipping Information

 

We offer $6 Standard 3-Day Shipping.

 

FREE Standard 3-Day Shipping on all U.S. merchandise orders $35 and over (excluding taxes).

 

Orders must be placed by 2pm PST to start processing for next day shipping. Please allow 3-5 business days for your order to be delivered.

 

Delivery times are based on orders placed between Monday– Thursday.

$5 Next Day Delivery Monday - Friday to the following cities: Colton, San Bernardino, Highland, Redlands and Loma Linda. Delivery times between 3pm-6pm. Orders must be placed by 10pm PST to be eligible for Next Day Delivery. Delivery times are subject to change. Please provide a valid phone number and delivery address at checkout.

 

FREE Same Day pick-up available Monday - Friday in the cities of Colton or San Bernardino CA. Pick up times are from 12pm-6pm PST on orders that are placed by 9am PST. Pick-up times are subject to change. Please provide a valid phone number at checkout.

 

International Shipping 

 

We do not offer international shipping at this time. Stay in Touch.

 

 

Returns

How to Return  

 

Due to the delicate nature of our product we do not accept returns on our lashes. In the unlikely event there is a manufacturer defect or any other quality concerns beyond the customer's control, please contact us within 3 days of delivery to receive a refund or exchange. Please allow up to 3 business days for a response.

 

Damaged or Incorrect Items  

Each product is fully inspected to prior to shipment. If a product arrives damaged or if you receive an incorrect item please contact us within 3 days of  delivery.

 

 

Exchanges  

Exchanges will be offered in the event of a manufacturer defect or any other quality concerns beyond the customer's control. Subject to item availability.

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